At FigureNine, we want you to love your jeans. If something isn’t right, we’re here to help.

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Returns

• You can return items within 14 days of delivery.

• Items must be unworn, unwashed, and with original tags.

• Sale items are final sale and cannot be returned.

To start a return, please contact us at:
📧 returns@figurenineofficial.com
Include your order number and reason for return.

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Exchanges

• We offer exchanges for different sizes or colors, if available.

• Contact us within 14 days to request an exchange.

• Exchanges are free (shipping may apply in some cases).

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Return Shipping

• Customers are responsible for return shipping unless the item was damaged or incorrect.

• We recommend using a trackable service to send your return.

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Refunds

• Once we receive and check the item, we’ll refund your payment.

• Refunds are made to your original payment method within 7 business days.

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Note:

• Items that don’t meet the return policy may be sent back to you.

• We do not refund original shipping costs unless we made a mistake with your order.

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Still Need Help?

Contact our support team anytime:
📧 support@figurenineofficial.com